Refund Policy

Last Updated: February 2026

Introduction/Purpose

This Refund Policy outlines the terms and conditions under which refunds may be issued for services provided by oligoclasiteh.info. This policy is designed to ensure transparency and fairness while providing maximum legal protection to oligoclasiteh.info in accordance with Slovak law and applicable regulations.

Scope and Applicability

This policy applies to all customers who purchase services from oligoclasiteh.info. By engaging with our services, you agree to the terms set forth in this Refund Policy.

Definitions

  • Customer: Any individual or entity that purchases services from oligoclasiteh.info.
  • Services: Any travel-related services provided by oligoclasiteh.info, including but not limited to guided tours, travel packages, and related activities.
  • Refund: The return of funds to the Customer for services not rendered or not satisfactorily delivered.

Main Policy Content

1. Refund Eligibility

Refunds may be issued under the following circumstances:

  • If the service was not provided as described at the time of purchase.
  • If the Customer cancels the service within the specified cancellation period, as outlined in the service agreement.
  • If the service is canceled by oligoclasiteh.info due to unforeseen circumstances.

2. Cancellation Policy

Customers may cancel their bookings as follows:

  • Cancellations made more than 30 days prior to the scheduled service will receive a full refund.
  • Cancellations made between 15 to 30 days prior to the scheduled service will incur a 50% cancellation fee.
  • Cancellations made less than 15 days prior to the scheduled service are non-refundable.

3. Refund Process

To request a refund, Customers must:

  • Contact oligoclasiteh.info via email at [email protected] or by phone at +4219024068592.
  • Provide proof of purchase and details regarding the request for a refund.
  • Submit the refund request within the applicable time frame as specified in this policy.

Refunds will be processed within 14 business days of receiving a valid refund request.

User Rights and Obligations

Customers have the right to:

  • Receive clear information regarding the terms of service and refund policy prior to purchase.
  • Request a refund in accordance with the terms outlined in this policy.

Customers are obligated to:

  • Provide accurate information when making a purchase.
  • Adhere to the cancellation policy and timelines set forth in this Refund Policy.

Limitations and Disclaimers

oligoclasiteh.info shall not be liable for any indirect, incidental, or consequential damages arising from the use of our services or the inability to obtain a refund. This includes, but is not limited to, loss of profits, loss of data, or any other losses incurred as a result of reliance on this Refund Policy.

Data Protection/Security

All personal data collected during the refund process will be handled in accordance with our Privacy Policy and applicable data protection laws, including the General Data Protection Regulation (GDPR). Customers have the right to access, rectify, or request deletion of their personal data at any time.

Changes to Policy

oligoclasiteh.info reserves the right to modify this Refund Policy at any time. Any changes will be effective immediately upon posting on our website. Customers are encouraged to review this policy periodically for any updates.

Contact Information

If you have any questions regarding this Refund Policy, please contact us at:

Company: oligoclasiteh.info
Phone: +4219024068592
Email: [email protected]
Address: Avenue Business Center, Karadžičova 8, Floor 5, Office 12, Bratislava, 821 08, Slovakia.

Governing Law and Jurisdiction

This Refund Policy shall be governed by and construed in accordance with the laws of Slovakia. Any disputes arising from this policy shall be subject to the exclusive jurisdiction of the courts of Slovakia.